Thank you for visiting the ChaletGem.com Website ("the Website").
These Terms shall be applicable to the Website in its entirety, and unless stated otherwise, any enhanced or additional features shall be subject to these Terms.
Consequently, you are required to review these Terms whenever accessing or using the Website. We will endeavour to notify you of any changes by posting information on the Website.
We reserve the right to modify or discontinue, temporarily or permanently, the Website, it's Services (or any part thereof) with or without notice, and at any time. You agree that we shall not be liable to you, nor any third party, for any modification, suspension or discontinuation of the Service.
There may be instances where the Website becomes inaccessible or unavailable due to technical difficulties experienced by us or on the worldwide web. We will use reasonable consideration, technical resource and care to overcome these difficulties as quickly as possible, in the event that they are within our control. Please note that we cannot guarantee continuous access to the Website or any of its specific service features.
Any dealings between you and/or any advertisers or suppliers found on or via the Website, including the payment for and delivery of products or Services, are solely between you and the relevant advertiser or supplier. This includes any other terms, conditions, warranties or representations associated with such dealings.
ChaletGem is the vehicle for members to advertise their services to prospective customers. We do not own any of the properties advertised on the Website, and cannot enter into any contract concerning any property advertised on the Website. The site facilitates the transaction between third party accommodation owners and prospective travellers/renters.
Consequently, the quality, accuracy, safety and legality of any of the properties advertised or listed (including the content of any property review feature) is solely the responsibility of the user(s), as is the ability of the prospective traveller/s to pay for rental of such property. We will, however, endeavour to ensure the accuracy of the information provided by the Website where we are reasonably able to do so.
Members will be charged an annual fee to advertise and promote their accommodation/property on the Website. We do not charge prospective travellers to access the site and listings. Accordingly, we grant permission for users to access the Website to research, view or make legitimate enquiries to members registering their interest in particular holiday accommodation for their personal use. Any other use of the Website is expressly prohibited.
The content of the ChaletGem website ("the Content") is provided to facilitiate the use of the Services provided. You are not entitled to any rights or licences in/to the Website and/or the Content, other than the right to use them to facilitate the use of such Services.
You may not offer for sale, or indeed sell, the Content or any part thereof. You may not use the Website or the Content to construct a database of any kind, store the Website (in any part or in its entirety) in databases for access either by yourself or any third party, or distribute any database websites containing all or part of the Website.
The Website, including text, photographs, maps and other information, ("the Content"), are provided solely for your personal use. All content on the Website, and the site itself, is protected by copyright and/or other proprietary rights. The Content may include data owned and controlled by third party advertisers and suppliers and licensed to us. Individual descriptions, specifications, images and elements making up the Website may be copyright works. You agree to abide by all copyright notices and other restrictions contained on the Website.
As part of the rental enquiry process, you may download, display or print a specific portion of the Website. However, you may not amend, modify or distribute the same.
We may, in appropriate circumstances and at our own discretion, remove or disable access to material on the Website that infringes on the rights of others.
You may not make the Website available as part of another website or service, whether by hyperlink or otherwise, without obtaining our prior written consent to do so. If you require our consent for the provision of such a link, please email us at 'email@example.com'.
Websites or optional pages that we have linked to the ChaletGem website are for your information only, and products and service information provided on them are the sole responsibility of the respective supplier/service provider. We have no responsibility for the content or accuracy of these pages, and accept no responsibility or liability for any losses or penalties that you may incur as a result of their content. References to other websites or third party providers does not constitute or imply their endorsement by us.
The Website, its content and the services therein are provided 'as is', and 'as available'. All warranties of any kind are excluded as far as is permitted under the applicable laws of England and Wales, including (but not limited to) the exclusion of warranties of title, satisfactory quality, fitness for purpose and non-infringement of proprietary or third party rights.
We make no warranty that:
- The Service will meet your requirements;
- The Service will be uninterrupted, timely, secure or error-free;
- The findings resulting from your use of the Service will be acceptable to you; and
- The quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations.
Any material, information or data downloaded or obtained through use of the Website or Service is obtained at your own discretion and risk, and you will be entirely responsible for any damage to your computer system or loss of data resulting from the download of any such material.
No information or advice provided, whether written or verbal, by us to you or via the Service shall be deemed as a warranty not expressly stated within these Terms.
We do not guarantee that the Website is compatible with your computer hardware and software. Neither are we responsible for the reliability or continued availability of telephone lines and equipment that you may use to access the Website.
If you are a consumer, these Terms do not affect your statutory or legal rights.
You expressly understand and agree that ChaletGem shall not be liable for any direct, indirect, occasional, regular, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility or likelihood of such damages arising), resulting from:
- The use or inability to use the Service;
- The cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained through the Website or the Service;
- Unauthorised access to or alteration of your transmissions or data;
- Statements or conduct of any third party on the website;
- Statements or conduct of any third party who have subscribed to the Service;
- Any other matter relating to the Website or the Service provided.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and exclusions may not apply to you.
You access the Website entirely on your own initiative and you are responsible for complying with any applicable local laws and regulations. The Website should not be accessed in any jurisdiction where, for any reason, the publication or availability of the Website or the provision of the Services therein (or any part thereof) is prohibited. We at no time represent that the Website complies with law in all jurisdictions. You should seek legal advice should you be in any doubt that your access is legal. Should you be in any doubt, we recommend that you do not use the Website.
If there is any failure or delay in compliance with our obligations resulting from events our circumstances outside of our reasonable control, we will not be liable or responsible for any kind of loss or damage incurred by you.
If an advertiser and/or supplier believes that they are entitled to a refund of fees for any reason, then a formal request, outlining the reasons of any complaint, should be sent via email to 'firstname.lastname@example.org' so that any such claim can be fully investigated.